Spanish Finance Conversation

AudioSpanishCustom
2-channel
Speaker separation
Finance
Domain
Intent
Labels available
PII-reviewed
Privacy
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Customer-service conversations in Spanish set in finance and banking contexts, with speaker separation and intent labels.

Spanish-language customer-service dialogues in finance and banking scenarios: balances, transfers, card issues, fraud reports, and loan questions. Conversations follow realistic support flow so intent, entity, and routing models learn from domain-specific language.

Every session is collected from paid contributors with signed consent, transcribed by native reviewers, and screened for financial PII before delivery.

Highlights

  • Realistic Spanish banking and finance support conversations
  • Speaker-separated audio with agent and customer role labels
  • Optional intent, entity, and call-disposition annotations
  • Latin American and European Spanish varieties available
  • Financial PII reviewed and redacted before delivery

Scenario coverage

Common retail-banking and finance support scenarios. Coverage extends to specific products, intents, or Spanish varieties on request.

Sample call types
Balance and transactionsMoney transfersCard activation and blocksFraud and disputesLoan and credit questionsAccount openingStatement requestsGeneral support

Capture and format

Stereo WAV at 16 kHz or higher, one speaker per channel, recorded in low-noise environments. Sessions are segmented into utterances and time-aligned to transcripts.

Annotations

Role-labeled, timestamped transcripts as standard, plus optional intent, entity, and disposition labels on request.

Provenance

  • Paid contributors with signed consent
  • Native-speaker transcription and quality review
  • PII reviewed and redacted before delivery
  • Per-recording audit trail and licensable usage rights

Use cases

  • Spanish ASR for contact-center and finance audio
  • Intent and entity models for banking voice agents
  • Call summarization and quality monitoring
  • Fraud-signal and compliance research
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