Insurance Adjusters and Underwriters: Day-to-Day Workflows

We're running a paid study on the day-to-day operational realities of processing insurance policies and claims. Understanding these ground-level workflows helps us build better systems that actually match how industry professionals operate. We are looking for direct insights into the friction points and standard procedures that define this work.

During this 60-minute remote session, you will join a video call to walk us through your typical daily tasks. You will be asked to describe your core responsibilities and the sequence of steps you take to process a claim or underwrite a policy. We will also ask you to share your screen to demonstrate how you navigate your primary workflow tools. The conversation will focus on practical, hands-on examples from your recent professional experience.

We are hiring experienced professionals currently working in frontline insurance roles. We welcome both claims adjusters handling live case files and underwriters responsible for evaluating policy risks. Ideal candidates are comfortable discussing their daily routines and screen-sharing their standard workflow processes.

• Join a 60-minute remote video interview
• Describe your step-by-step process for handling claims or underwriting policies
• Share your screen to demonstrate your standard daily workflow
• Discuss common operational friction points in your current role

• Active experience as a frontline insurance claims adjuster or underwriter
• Familiarity with standard industry tools and case management software
• Comfortable walking through professional workflows on a screen-share
• Ability to articulate the reasoning behind routine processing decisions

• You will be engaged as an independent contractor.
• This is a fully remote opportunity that can be completed on your own schedule.
• Opportunities can be extended, shortened, or concluded early depending on needs and performance.
• Your participation will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are processed weekly based on services rendered.
• We are unable to support H1-B or STEM OPT candidates at this time.