Online Shoppers: Feedback on a Test Checkout Page

We're running a paid study on the usability of a newly designed e-commerce checkout page. Our goal is to ensure the payment process is intuitive and error-free for everyday users before a broader rollout. This research directly informs how we build a smoother online shopping experience.

You will access a provided link to a test checkout page on your desktop or mobile device. Next, you will attempt to complete a mock purchase using dummy details. You will not use any real payment or personal information for this task. Finally, you will provide a brief summary of what happened and note any errors or friction you encountered along the way.

We welcome everyday internet users who regularly shop online to participate in this brief test. No specialized technical skills are required, but you should be comfortable navigating standard e-commerce websites. We encourage participation from general consumers of all technical backgrounds.

• Navigate to a test checkout link provided by our research team
• Attempt to complete a mock purchase using provided dummy information
• Report on the outcome of the checkout attempt
• Identify any usability issues or errors encountered during the process

• Familiarity with standard online shopping and checkout processes
• Access to a reliable computer or mobile device with a web browser
• Comfortable navigating test environments and following basic instructions
• Willingness to provide clear feedback on your experience

• You will be engaged as an independent contractor.
• This is a fully remote opportunity that can be completed on your own schedule.
• Opportunities can be extended, shortened, or concluded early depending on needs and performance.
• Your participation will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payment is issued as soon as your work is approved.
• We are unable to support H1-B or STEM OPT candidates at this time.