Guest Services Professionals: Share Your Insights

We are inviting professionals to provide their insights in a short, unmoderated research session. This opportunity is designed for individuals who have experience in customer-facing roles and service management within various environments where guest experience is paramount.During this 15-minute session, you will engage with a series of questions and complete a straightforward task. Your input will be crucial in helping us understand user experiences and improving product design. We are eager to hear about your daily routines, challenges, and successes in delivering excellent service.Your participation will directly contribute to the development of tools and services that enhance operations and customer satisfaction. This is a chance to influence product development with your real-world expertise.

• Answer a series of guided questions about your professional experiences
• Complete a simple task, sharing your thoughts aloud as you navigate
• Provide candid feedback on current practices and potential solutions
• Share your screen during the task to illustrate your interaction
• Contribute valuable insights to inform future product development

• Individuals passionate about delivering exceptional customer experiences
• Professionals who engage with guests or clients in their daily work
• People interested in influencing the design of new service-oriented tools
• Comfortable sharing their screen while completing online tasks

• You will be engaged as an independent contractor.
• This is a fully remote opportunity that can be completed on your own schedule.
• Opportunities can be extended, shortened, or concluded early depending on needs and performance.
• Your participation will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are processed weekly based on services rendered.
• We are unable to support H1-B or STEM OPT candidates at this time.