Interviews
Watch AI-moderated interview recordings, read transcripts, and review participant responses.
When your opportunity includes AI-moderated interviews, Terac records the entire session. You can watch recordings, read transcripts, and use interview data to inform your research decisions.
Accessing Interviews
Interviews are accessible from two places:
- Opportunity Submissions tab - click any submission that includes an interview to view the recording
- Project Recordings page - browse all interview recordings across a project
Interview Data
Each interview record includes:
| Data | Description |
|---|---|
| Recording | Audio/video playback of the full interview |
| Transcript | Full text transcript with timestamps |
| Summary | AI-generated summary of key points |
| Duration | Total interview length |
| Participant | Link to the participant's profile |
Watching Recordings
The recording player supports:
- Play, pause, and scrub through the conversation
- Jump to specific moments using the transcript
- View participant and AI moderator turns separately
Transcripts
Transcripts are generated automatically and include:
- Speaker labels (participant vs. AI moderator)
- Timestamps for each segment
- Full text of everything said during the interview
Use the transcript to quickly scan for relevant content without watching the entire recording.
AI Summaries
Each interview gets an AI-generated summary that highlights:
- Key topics discussed
- Notable responses
- Potential concerns or standout answers
Summaries are designed to help you triage interviews quickly, deciding which ones deserve a full review.
Interview Review
For opportunities where interviews are the primary task, you can approve or reject participants based on their interview performance. The review interface shows the recording, transcript, and summary side by side with the approval controls.
See Reviewing Work for details on the approval workflow.
Technical Requirements
A few participant-side requirements affect interview quality. Account for them when you design a study and when you brief participants:
| Requirement | Detail |
|---|---|
| Browser | A current Chrome-based desktop browser is the most reliable. Some browsers (for example, Arc) can fail to connect to the voice session. |
| Screen recording | Screen sharing and screen recording work on desktop. Mobile operating systems restrict screen capture, so studies that require a screen recording should be run on desktop. |
| Microphone | Participants must grant microphone access for the voice interview. A blocked mic produces a session with no audio. |
| Connection | A stable connection is needed for the live voice session. Brief drop-outs are recoverable, but a sustained loss can end the session early. |
If a study must capture the participant's screen during a specific part of the conversation, set that up in your research guide so the screen share is requested at the right moment. See Research Guides.
Linking to Insights
Interview moments can be linked to insights as evidence. When you identify a key quote or observation, you can tag it and associate it with a theme in your insights board.
See Insights for details.