Your Wellbeing and Sensitive Content
How Terac looks after participants, what to expect from sensitive study content, and where to find support.
Your wellbeing matters to us. Research covers a wide range of topics, and a small number of studies discuss subjects that some people find sensitive or distressing. This page explains what to expect and where to get help.
What Sensitive Content Means
Most studies are everyday surveys, interviews, and tasks. Occasionally, a study may involve:
- Sensitive topics such as health, personal experiences, trauma, or other difficult subjects
- Mature or graphic material such as strong language or content that some people find upsetting
What to Expect Before You Start
Before you apply, review the opportunity description and requirements in the detail panel. Studies that involve sensitive or potentially distressing content should disclose this upfront so you can make an informed choice. If something is unclear, you do not have to apply.
You Can Always Decline or Stop
Participation is your choice. If a study's content is not right for you:
- You do not have to apply
- If you have not started, you can simply move on to other opportunities
- If you have started and are not comfortable continuing, you can return the submission
Returning a study you are not comfortable with does not harm your account standing. Returning forfeits the reward for that specific study, but it carries no penalty.
If a study contains content that is abusive, unethical, or that was not disclosed in the description, please contact support so we can review it.
If You Need Support
If a study leaves you feeling distressed, or you are struggling for any reason, help is available. These are free, confidential services you can reach right now:
United States
- 988 Suicide and Crisis Lifeline: call or text 988
- Crisis Text Line: text HOME to 741741
United Kingdom and Ireland
- Samaritans: call 116 123 (free, 24/7)
Anywhere
- Find a Helpline: findahelpline.com lists free, confidential support lines by country
If you or someone else is in immediate danger, contact your local emergency services right away.
These are independent organizations, not part of Terac. We share them because your safety comes first.
What's Next?
- Learn how to return a submission
- Review Staying Safe: Spotting Fraud and Scams
- See how we handle your information in How Terac Uses Your Data