Support
Get help with your Terac account, opportunities, and payments.
Need help? We're here for you. Find answers to common questions or get in touch with our team.
FAQ
Quick answers to common questions
Glossary
Terac terminology explained
Troubleshooting
Solutions to common technical issues
Contact Us
Get in touch with our support team
Quick Help
Common Issues
| Issue | Solution |
|---|---|
| Can't log in | Check spam for login email, try another browser |
| No opportunities showing | Verify your profile is complete and attestations are done |
| Didn't receive payout email | Check spam, wait 48 hours, then contact support |
| Interview audio not working | Test microphone, try Chrome, check permissions |
Helpful Links
Still Need Help?
If you can't find what you're looking for:
- Search this documentation
- Check the FAQ
- Review Troubleshooting
- Contact our support team